resume/resume.md
2025-07-20 17:35:33 -05:00

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Nikolai Shields
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<span class="iconify" data-icon="tabler:phone"></span> (+1) 804 714 7020 true
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<span class="iconify" data-icon="tabler:mail"></span> contact@nikolaishields.com mailto:contact@nikolaishields.com
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<span class="iconify" data-icon="tabler:brand-github"></span> nikolaishields https://github.com/nikolaishields

Summary

  • Fluent in Go, Python, Bash, Perl, C, Lisp, and Java
  • 8+ years of experience in Kubernetes, Terraform and other DevOps tooling
  • 9+ years of experience globally scaling HPC and hybrid cloud environments across all major hyperscalers
  • 10+ years of experience in developing and administrating production infrastructure

Work Experience

Senior DevOps Engineer, D-Wave Systems (2023 - Present)

Platform, D-Wave Systems

  • 2024 D-Wave Hackathon Winner
  • Lead the strategic design of a global quantum computing platform that enables fleet-level scaling and calibration.
  • Spearheaded the first major infrastructure expansion in 5 years by deploying a new US-East quantum compute region, directly supporting internationaloperational growth.
  • Ingtegrated Quantum Processing Units (QPUs) into Kubernetes, enabling direct, high-performance access from the container orchestrator.
  • Contributed upstream enhancements to Talos Linux, creating a new paradigm for quantum workloads analogous to GPU utilization in Machine Learning.
  • Resolved a critical performance bottleneck in a low-level driver stack that had historically plagued both deployment velocity and quarterly maintenance cycles, resulting in a more stable, incident-free system that consistently meets uptime targets

Processor Development Software, D-Wave Systems

  • Managed the development, maintenance, and operation of all quantum computers in the Jülich Supercomputing Centre, Canada, and North America
  • Created a containerized development environment reducing developer onboarding time from weeks to a day.
  • Improved workload scheduling and end-user problem submission by developing a kubernetes operator

Development Operations, D-Wave Systems

  • Increase deploy frequency by 50% by implementing zero-downtime deployments with CI/CD best practices
  • Provided a self-service platform for teams by designing and deploying bare-metal GPU clusters into production.
  • Oversee junior developers and interns, including hiring and conducting interviews

DevOps Engineer, Enterprise Container Management, SUSE (2021 - 2023)

  • Oversaw the release process as the primary release captain of k3s with 100% KPI success
  • Operated production infrastructure across hybrid cloud environments (AWS, GCP, Equinix, and On-prem)
  • Designed a suite of internal tools to unify team efforts and automate the release process
  • Developed a SLSA Compliant CI/CD System
  • Fostered a culture of safety around critical operations

Software Developer, DevOps Department, cPanel - Houston, TX (2020 - 2021)

  • Developed a containerized development environment that decreased onboarding time by over 90%
  • Automated existing production deployments with GitLab CI/CD that increased deploy frequency from quarterly to daily/at will
  • Captured metrics (DORA) in an ELK/Influx stack on multiple projects
  • Created a reliable and repeatable process for delivering software efficiently by standardizing infrastructure with infrastructure-as-code principles
  • Cultivated test driven developments for infrastructure to ensure developers' success in building robust, high-quality software

Software Engineering Consultant / IT Operations Manager, Ergosphere LLC - Houston, TX (2018 - 2021)

  • Implemented company-wide security protocols and technologies
  • Optimized clients' daily business transactions by developing and maintaining websites and by deploying highly reliable technology
  • Decreased clients' operating costs by facilitating cloud migration to the cloud
  • Developed a microservice that automated data migration into a centralized platform to consolidate, structure, and normalize data from 20+ partner carriers
  • Digitized over 20+ years of paper records into a searchable, cloud-based office suite

Research Assistant, University of West Florida - Pensacola, FL (2015 - 2018)

  • Developed forensic procedures by testing industry toolsets on smart devices
  • Developed a cyber-range for security training, competition, and research in collaboration with IHMC
  • Aided in the development of a Software Assembly Pipeline
  • Designed and administrated a 32 Node cluster-computer
  • Fabricated 3D food printing mechanisms
  • Modeled hydrodynamic drag forces of satellite tags on marine life
  • Manufactured and designed application specific tools using CNC machines & 3D printers

Publications

[~P1]: Design Opportunities for Sea Turtle Satellite Tracking Devices

*ASME 2018 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference, 2018*

[~P2]: A Pilot Study on Introducing Continuous Integration and Delivery into Undergraduate Software Engineering Courses

*2017 IEEE 30th Conference on Software Engineering Education and Training (CSEE&T), 2017*

Education

Western Governors University

Pursuit of B.S. in Software Engineering ~ 10/2023 - Present

University of West Florida ~ Pensacola, FL

Pursuit of B.Eng. in Software Engineering ~ 2012 - 2018

Pensacola State College ~ Pensacola, FL

Associates in General Studies ~ May 2015