resume/resume.md
2025-07-20 17:35:33 -05:00

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---
name: Nikolai Shields
header:
- text: <span class="iconify" data-icon="tabler:phone"></span> (+1) 804 714 7020
newLine: true
- text: <span class="iconify" data-icon="tabler:mail"></span> contact@nikolaishields.com
link: mailto:contact@nikolaishields.com
- text: <span class="iconify" data-icon="tabler:brand-github"></span> nikolaishields
link: https://github.com/nikolaishields
---
## Summary
- Fluent in Go, Python, Bash, Perl, C, Lisp, and Java
- 8+ years of experience in Kubernetes, Terraform and other DevOps
tooling
- 9+ years of experience globally scaling HPC and hybrid cloud environments across all major hyperscalers
- 10+ years of experience in developing and administrating production
infrastructure
## Work Experience
### Senior DevOps Engineer, D-Wave Systems (2023 - Present)
#### Platform, D-Wave Systems
- 2024 D-Wave Hackathon Winner
- Lead the strategic design of a global quantum computing platform
that enables fleet-level scaling and calibration.
- Spearheaded the first major infrastructure expansion in 5 years by deploying a new US-East quantum compute region, directly supporting internationaloperational growth.
- Ingtegrated Quantum Processing Units (QPUs)
into Kubernetes, enabling direct, high-performance access from the
container orchestrator.
- Contributed upstream enhancements to Talos Linux, creating a new paradigm for quantum workloads analogous to GPU utilization in Machine Learning.
- Resolved a critical performance bottleneck in a low-level driver
stack that had historically plagued both deployment velocity and
quarterly maintenance cycles, resulting in a more stable,
incident-free system that consistently meets uptime targets
#### Processor Development Software, D-Wave Systems
- Managed the development, maintenance, and operation of all quantum
computers in the Jülich Supercomputing Centre, Canada, and North
America
- Created a containerized development environment reducing developer
onboarding time from weeks to a day.
- Improved workload scheduling and end-user problem submission by
developing a kubernetes operator
#### Development Operations, D-Wave Systems
- Increase deploy frequency by 50% by implementing zero-downtime
deployments with CI/CD best practices
- Provided a self-service platform for teams by designing and
deploying bare-metal GPU clusters into production.
- Oversee junior developers and interns, including hiring and
conducting interviews
### DevOps Engineer, Enterprise Container Management, SUSE (2021 - 2023)
- Oversaw the release process as the primary release captain of k3s
with 100% KPI success
- Operated production infrastructure across hybrid cloud environments
(AWS, GCP, Equinix, and On-prem)
- Designed a suite of internal tools to unify team efforts and
automate the release process
- Developed a SLSA Compliant CI/CD System
- Fostered a culture of safety around critical operations
### Software Developer, DevOps Department, cPanel - Houston, TX (2020 - 2021)
- Developed a containerized development environment that decreased
onboarding time by over 90%
- Automated existing production deployments with GitLab CI/CD that
increased deploy frequency from quarterly to daily/at will
- Captured metrics (DORA) in an ELK/Influx stack on multiple projects
- Created a reliable and repeatable process for delivering software
efficiently by standardizing infrastructure with
infrastructure-as-code principles
- Cultivated test driven developments for infrastructure to ensure
developers\' success in building robust, high-quality software
### Software Engineering Consultant / IT Operations Manager, Ergosphere LLC - Houston, TX (2018 - 2021)
- Implemented company-wide security protocols and technologies
- Optimized clients\' daily business transactions by developing and
maintaining websites and by deploying highly reliable technology
- Decreased clients\' operating costs by facilitating cloud migration
to the cloud
- Developed a microservice that automated data migration into a
centralized platform to consolidate, structure, and normalize data
from 20+ partner carriers
- Digitized over 20+ years of paper records into a searchable,
cloud-based office suite
### Research Assistant, University of West Florida - Pensacola, FL (2015 - 2018)
- Developed forensic procedures by testing industry toolsets on smart
devices
- Developed a cyber-range for security training, competition, and research in collaboration with IHMC
- Aided in the development of a Software Assembly Pipeline
- Designed and administrated a 32 Node cluster-computer
- Fabricated 3D food printing mechanisms
- Modeled hydrodynamic drag forces of satellite tags on marine life
- Manufactured and designed application specific tools using CNC
machines & 3D printers
## Publications
[~P1]: **Design Opportunities for Sea Turtle Satellite Tracking Devices**
*ASME 2018 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference, 2018*
[~P2]: **A Pilot Study on Introducing Continuous Integration and Delivery into Undergraduate Software Engineering Courses**
*2017 IEEE 30th Conference on Software Engineering Education and Training (CSEE&T), 2017*
## Education
**Western Governors University**
Pursuit of B.S. in Software Engineering
~ 10/2023 - Present
**University of West Florida**
~ Pensacola, FL
Pursuit of B.Eng. in Software Engineering
~ 2012 - 2018
**Pensacola State College**
~ Pensacola, FL
Associates in General Studies
~ May 2015